WALLCOVERING FAQ


HOW ARE WALLCOVERINGS PRICED?

Pricing is based of printed square footage starting with a minimum purchase the length of one repeat. Email info@fayebell.com for a pricelist or with additional questions.


HOW DO I RECEIVE A QUOTE FOR MY PROJECT?

Once you are able to provide accurate measurements and/or elevation drawings of the area you intend to wallpaper we will be able to give you an exact quote.


HOW IS THE quote/PRINT QUANTITY CALCULATED?

All of our designs come on 52” wide panels print to the specified height of your project. We will determine the number and length of panels needed for your project based on your measurements.


Do you offer trade pricing?

Yes. We offer a trade discount to interior designers and architects. Introduce yourself at info@fayebell.com.


What is the lead-time for orders?

Wallcovering orders will be produced and shipped within 4 to 6 weeks following receipt of payment. Samples may take up to 2 weeks.


Can I order a custom colorway OR PRINT ON A DIFFERENT SUBSTRATE?

Yes. For an added fee any pattern can be customized to match your specific color scheme. Additionally, if you’re looking for a different texture or type of substrate a variety of options are available for some patterns.


I’d like helP visualizing MY PROJECT. Can you provide a mock-up?

Possibly. We can edit photos of an existing space to visualize the design as it would appear installed. Send your photos to info@fayebell.com and we will let you know if this is an option.


ARE YOUR WALLCOVERINGS DURABLE ENOUGH FOR commercial INTERIORS?

Yes. Our patterns are printed on a durable, commercial-grade type II material with fire-safety, mildew, and indoor air-quality ratings appropriate for commercial spaces. (See specification sheets for individual patterns)

Please note that for especially high-traffic areas where people and objects will have frequent contact with the surface it is advised to protect installations with a liquid topcoat. This will minimize damage from dirt, scratches and abrasion. This can be applied to many of our wallcoverings for an additional fee although it will add to the lead time on the custom sample.


How are the wallcoverings installed?

We do not advise DIYing an installation of our product. By carefully planning your project and hiring an experienced, professional paperhanger you are ensuring that the design will look it’s best and last for years to come. Each order comes with general instructions to provide your contractor. We advise reviewing the specs with them beforehand to verify their experience with the materials and the double-cut install method the collection is formatted for.

References available if you are local to Atlanta.



How do I maintaiN MY INSTALLATION over time?

Remove ordinary dirt and smudges by using mild soap and warm water. Detailed maintenance instructions can be requested and will be included with all orders.

 

 

TERMS + CONDITIONS


All terms, pricing, and product specifications are subject to change at any time without formal notice. Please check this website (www.fayebell.com) regularly or email us at info@fayebell.com for the most up to date information. Pricing on individual quotes will be honored up to 60 days from the date of their creation.

Cancellations

Once you have signed off on a quote and paid in full it is very unlikely that we will be able to to fulfill a request for cancellation. Notify us as soon as possible at info@fayebell.com to request one and we will let you know if it’s an option.

Return/Refund Policy

All sales are final due to the fact that our wallcoverings are print to order. If your order is received damaged please document the damage to both the packaging and the wallcoverings and contact info@fayebell.com within 14 days so that we can determine how to most appropriately resolve the issue.

Privacy Policy >

Copyright

©2018 Faye Bell, LLC. All rights reserved.